I have received the following query from an EOS magazine subscriber. I am using Windows 10 on my PC and cannot replicate the problem. Does anyone have suitable advice or information?
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I use a PC with Widows 8.1 and I've been using DPP V3 (and PSE) for some years without problems, however since downloading DPP V4 (3.31.0) I have had a problem re-naming files & folders and/or moving them.
When I try to re-name newly downloaded files or move them between my unedited and edited folders the message "FOLDER IN USE - the action cannot be completed because the folder or a file in it is in use in another program" appears and prevents ANY changes (for up to 2 minutes). After this delay changes can then be completed. This happens every time I try to do anything, even though no programs are open.
There is obviously a program monitoring new files/folders running in the background and as DPP V4 is the latest program on my laptop it may be that this is where the problem lies. However I cannot see anything in PREFERENCES-GENERAL SETTINGS relating to folder monitoring.
I don't want to uninstall V4 just to verify this so would really appreciate your opinion. Any help gratefully received !!
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I use a PC with Widows 8.1 and I've been using DPP V3 (and PSE) for some years without problems, however since downloading DPP V4 (3.31.0) I have had a problem re-naming files & folders and/or moving them.
When I try to re-name newly downloaded files or move them between my unedited and edited folders the message "FOLDER IN USE - the action cannot be completed because the folder or a file in it is in use in another program" appears and prevents ANY changes (for up to 2 minutes). After this delay changes can then be completed. This happens every time I try to do anything, even though no programs are open.
There is obviously a program monitoring new files/folders running in the background and as DPP V4 is the latest program on my laptop it may be that this is where the problem lies. However I cannot see anything in PREFERENCES-GENERAL SETTINGS relating to folder monitoring.
I don't want to uninstall V4 just to verify this so would really appreciate your opinion. Any help gratefully received !!
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