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    Help! Computer has crashed!

    I am posting this from the computer in my local library. I was away for a couple of days and on my return I switched on my desk computer (tower) and there was no power. I checked all the fuses which were OK. I don't know whether something has "burnt"within by my keeping the computer switched on all the time throughout the day until I went to bed or something else. Is this a matter for an IT/computer expert or can I fix it myself. This is the first time ever that this sort of thing has happened to me.

    Any advice will be much appreciated.

    I can still access the interest via my mobile phone.

    Many thanks
    Nathaniel
    Canon 6D; Canon 760D;Canon G15;Canon 40mm f2.8(Pancake);Canon 50mm f1.8(ii); Canon 17mm-40mm f4L;Canon EF-S 10-18mm f4.5-5.6 IS STM;Canon EF-S 55-250mm f4-5.6 STM lens;Canon 24mm-105mmf4L IS;Canon 70-300mm f4-f5.6 L IS USM;Kenko 1.4x HD TC;Canon 430EX ii flash;Giottos tripod;Manfretto monopod;Cokin P filters + bits and pieces!

    www.flickr.com/photos/nathaniel3390

    North Wales where music and the sea give a great concert!

    #2
    Re: Help! Computer has crashed!

    lets hope its not serious - as a matter of interest I never turn my Mac off only if I'm going away

    if its completely dead my first thought would be the power supply inside the tower - its easy to replace as I've done it twice and its just a case of couple of screws and pulling the power lead off the back and plugging in the new one. The last time I bought one it was about 25 - Try checking online for a price or talk to your local shop as its a pretty standard thing

    If its not the power supply then it starts getting more involved and way over my pay grade .....good luck
    :- Ian

    5D Mk III, 24-105 / 70-200 f2.8 L / 100-400 Mk II / 100 macro / 16-35 L / 11-24 L / 1.4 & 2x converters and a bad back carrying it all ;o)

    :- https://www.flickr.com/photos/fotosespana/

    Comment


      #3
      Re: Help! Computer has crashed!

      Hi

      The first thing to do is try and isolate the issue.

      Use the same power cord in a different mains plug outlet. Use a different power lead.
      Do any lights come on at all.
      Does a different device work using the power lead and/or in same/different power outlet.

      If no power with above, it sounds like your tower power supply may have failed. Was there a storm whilst you were away - lightning can fuse out a power supply, whilst modern consumer units merely trip out and can be reset.

      Depending on your make and model of tower, and components, it could be 50, or 200+

      I would recommend taking it to a specialist for advice (which is usually free). My mate had to replace his 2 weeks ago, and it was a nightmare... it's not just connecting all the cables correctly, but the routing of the leads through the tower that can be a pain.

      Good luck!

      Mike
      flickr
      5D4 : 7D2 : 16-35 f4 L : 24-105 II L : 70-200 f2.8 L : 100-400 II L : Macro 100 f2.8 L : Manfrotto CX055 Pro3

      Comment


        #4
        Re: Help! Computer has crashed!

        I would recommend taking it to a specialist for advice (which is usually free). My mate had to replace his 2 weeks ago, and it was a nightmare... it's not just connecting all the cables correctly, but the routing of the leads through the tower that can be a pain.
        I must have been lucky with the two I swapped as it took longer to work out how to get the tower apart than do the job...
        :- Ian

        5D Mk III, 24-105 / 70-200 f2.8 L / 100-400 Mk II / 100 macro / 16-35 L / 11-24 L / 1.4 & 2x converters and a bad back carrying it all ;o)

        :- https://www.flickr.com/photos/fotosespana/

        Comment


          #5
          Re: Help! Computer has crashed!

          Nat - if you do not feel confident about sorting it yourself, then go to your local repair man.

          I have recently swapped out a power unit and found it was not absolutely straightforward - since my machine was made, some power connector standards have changed and I had to buy an adapter cable (all the way from America!). However, having said that, the rest of the task was pretty much commonsense.

          Whatever you decide, I hope all goes well.
          John Liddle

          Backwell, North Somerset - "Where the cider apples grow"

          Comment


            #6
            Re: Help! Computer has crashed!

            Thanks for your quick reply. I am still at the library which is actually walking distance from my place. To answer Mike's point, yes there was a terrific storm when I was in Powys, which has also messed up the TV aerial as well & that is being attended to today. I cut short my holiday because of the bad weather,with blown down trees etc. It is quite possible that the storm could have knocked out the internal fuse within the tower. I will try another power lead and if this fails I will call a computer chap as I am not an expert to look inside the Tower.

            My Tower is an HP & my monitor is an LG.
            Last edited by Nathaniel; 16-11-2015, 15:16.
            Canon 6D; Canon 760D;Canon G15;Canon 40mm f2.8(Pancake);Canon 50mm f1.8(ii); Canon 17mm-40mm f4L;Canon EF-S 10-18mm f4.5-5.6 IS STM;Canon EF-S 55-250mm f4-5.6 STM lens;Canon 24mm-105mmf4L IS;Canon 70-300mm f4-f5.6 L IS USM;Kenko 1.4x HD TC;Canon 430EX ii flash;Giottos tripod;Manfretto monopod;Cokin P filters + bits and pieces!

            www.flickr.com/photos/nathaniel3390

            North Wales where music and the sea give a great concert!

            Comment


              #7
              Re: Help! Computer has crashed!

              sounds like you've blown the power supply - have you not got it plugged into a surge protector
              :- Ian

              5D Mk III, 24-105 / 70-200 f2.8 L / 100-400 Mk II / 100 macro / 16-35 L / 11-24 L / 1.4 & 2x converters and a bad back carrying it all ;o)

              :- https://www.flickr.com/photos/fotosespana/

              Comment


                #8
                Re: Help! Computer has crashed!

                If your computer is set to automatically power-up it's always worth pressing the soft power button in case it's got confused and is waiting for a button press to start...

                Comment


                  #9
                  Re: Help! Computer has crashed!

                  One thing to check first is to unplug the power cord from the computer end - some have a microswitch that needs to be reset, and that's the way of doing it.
                  Please don't ask about my kit, it's embarrassing!

                  Comment


                    #10
                    Re: Help! Computer has crashed!

                    Thanks folks for all your good advice. As I was not confident enough to put my hands in to anything connected with computers and electricity, I called in the experts and he has put things right. Something called as the PSU had blown which cost me 30 to replace and the expert's time of 25, a total of 55. I am quite happy with it and everything is working as it should.

                    Once again, many thanks for all your advice and for your time in posting your suggestions.
                    Canon 6D; Canon 760D;Canon G15;Canon 40mm f2.8(Pancake);Canon 50mm f1.8(ii); Canon 17mm-40mm f4L;Canon EF-S 10-18mm f4.5-5.6 IS STM;Canon EF-S 55-250mm f4-5.6 STM lens;Canon 24mm-105mmf4L IS;Canon 70-300mm f4-f5.6 L IS USM;Kenko 1.4x HD TC;Canon 430EX ii flash;Giottos tripod;Manfretto monopod;Cokin P filters + bits and pieces!

                    www.flickr.com/photos/nathaniel3390

                    North Wales where music and the sea give a great concert!

                    Comment


                      #11
                      Re: Help! Computer has crashed!

                      PSU = power supply unit nat .probably a surge during the storm

                      Comment


                        #12
                        Re: Help! Computer has crashed!

                        Glad it's all breathing again Nat. PSU = power supply unit

                        Seems the original diagnosis was correct.
                        Alan.

                        7D2, 24-105 L / 70-200 F2.8 ii L / 50 F1.8 prime / Sigma 10-20 F4-F5.6

                        Website www.alanreeve.co.uk

                        Please take a look https://www.flickr.com/photos/82149274@N07/sets & https://www.facebook.com/reevephotography

                        Comment


                          #13
                          Re: Help! Computer has crashed!

                          Originally posted by the black fox View Post
                          PSU = power supply unit nat .probably a surge during the storm
                          Beat me by seconds Jeff
                          Alan.

                          7D2, 24-105 L / 70-200 F2.8 ii L / 50 F1.8 prime / Sigma 10-20 F4-F5.6

                          Website www.alanreeve.co.uk

                          Please take a look https://www.flickr.com/photos/82149274@N07/sets & https://www.facebook.com/reevephotography

                          Comment


                            #14
                            Re: Help! Computer has crashed!

                            Glad your back up and running Nat.

                            Failed PSU has been one of the most common repairs I've done for people.
                            Canon 5D3, 7D2, 60D, Canon 70-200L f2.8 IS II, Canon 300 f4L IS, Canon 16-35 f4 L, Canon 24-105mm f/4L IS USM, Canon 1.4 MkIII extender, Sigma AF 10-20mm f/3.5 EX DC HSM, Sigma 150-600 Contemporary, Tamron SP AF 70-300 F/4-5.6 Di VC USD, Canon EF-S 18-55mm 1:3.5-5.6 IS
                            https://www.flickr.com/photos/16830751@N03/

                            Comment


                              #15
                              Re: Help! Computer has crashed!

                              Thanks for identifying PSU. This is the first time in my life that I have had to replace a PSU and I have never suffered from this before. I had also switched off my computer before I went away and was surprised to find that I couldn't start it on my return. Do you advise me to install a power surge protector? I know that I used to plug my electric lawnmower into one of these surge protectors before I started mowing my lawn.
                              Canon 6D; Canon 760D;Canon G15;Canon 40mm f2.8(Pancake);Canon 50mm f1.8(ii); Canon 17mm-40mm f4L;Canon EF-S 10-18mm f4.5-5.6 IS STM;Canon EF-S 55-250mm f4-5.6 STM lens;Canon 24mm-105mmf4L IS;Canon 70-300mm f4-f5.6 L IS USM;Kenko 1.4x HD TC;Canon 430EX ii flash;Giottos tripod;Manfretto monopod;Cokin P filters + bits and pieces!

                              www.flickr.com/photos/nathaniel3390

                              North Wales where music and the sea give a great concert!

                              Comment

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