EOS magazine advert
Results 1 to 6 of 6

Thread: Online printing

  1. #1
    Member* Parsen66's Avatar
    Join Date
    Aug 2014
    Location
    Basildon, Essex.
    Posts
    7,048

    Default Online printing

    A question about DS Colour Labs. The first two they printed for me were black and white and came back looking excellent. The recent two are colour and to be honest are very disappointing. One was of glasses on a white background, the background came out grey. The next image was pink orchids on a deep black background. Whilst the black is OK, the pinks have been very desaturated.

    There must be something fundamental that is wrong here. On my screen (which I calibrated last week using ColorMunki Display. It did change the setting but not as dramatic as the outcome of the prints) they look perfect. And if I print them at home they come out as expected. How can white comes out grey and pink being almost zero pink?

    I'm debating getting them printed elsewhere as a comparison but surely DS Labs wouldn't exist if they printed for everyone they have for me.

    Your thoughts please, thanks.
    Alan.

    7D2, 24-105 L / 70-200 F2.8 ii L / 50 F1.8 prime / Sigma 10-20 F4-F5.6

    Website www.alanreeve.co.uk

    Please take a look https://www.flickr.com/photos/82149274@N07/sets & https://www.facebook.com/reevephotography

  2. #2
    Member*
    Join Date
    Jul 2012
    Location
    North West England
    Posts
    6,000

    Default Re: Online printing

    Not sure why your prints are not quite what you want I've used DS Colour in past and was happy with the results. Recently used Loxley Colour and have pleased with results.
    Canon 5D3, 7D2, 60D, Canon 70-200L f2.8 IS II, Canon 300 f4L IS, Canon 16-35 f4 L, Canon 24-105mm f/4L IS USM, Canon 1.4 MkIII extender, Sigma AF 10-20mm f/3.5 EX DC HSM, Sigma 150-600 Contemporary, Tamron SP AF 70-300 F/4-5.6 Di VC USD, Canon EF-S 18-55mm 1:3.5-5.6 IS
    https://www.flickr.com/photos/16830751@N03/

  3. #3
    Member Dave s's Avatar
    Join Date
    Aug 2013
    Location
    Newcastle under Lyme staffordshire
    Posts
    3,466

    Default Re: Online printing

    ive just recently used ds for about 12 prints and everyone came back perfect, i was under the impression they colour matched the prints from the images ,might be worth giving them a call.

  4. #4
    Member*
    Join Date
    Jun 2013
    Location
    Kettering Northants
    Posts
    2,119

    Default Re: Online printing

    I use Pro Am and they like to have their profile loaded, don't know if DS have their own or if it is the problem I'm sure a call will resolve the issue

    Alan

  5. #5
    Member* Parsen66's Avatar
    Join Date
    Aug 2014
    Location
    Basildon, Essex.
    Posts
    7,048

    Default Re: Online printing

    Thanks for the comments chaps. I shall call them tomorrow to see what has happened. Probably something I should have done
    Alan.

    7D2, 24-105 L / 70-200 F2.8 ii L / 50 F1.8 prime / Sigma 10-20 F4-F5.6

    Website www.alanreeve.co.uk

    Please take a look https://www.flickr.com/photos/82149274@N07/sets & https://www.facebook.com/reevephotography

  6. #6
    Member* Parsen66's Avatar
    Join Date
    Aug 2014
    Location
    Basildon, Essex.
    Posts
    7,048

    Default Re: Online printing

    To close this off for interest. As I suspected the fault was with me. They told me that the files need converting to sRGB format and NOT RGB as I had sent them. Also its beneficial to use their profiles which I downloaded from their website. So prior to saving, I need to open them is PS, convert to sRGB and apply their profile before saving as a jpeg.

    They very kindly printed one of the two for free and charged me for the other. They did this in the afternoon and both were with me the following day. Now that's service.
    Alan.

    7D2, 24-105 L / 70-200 F2.8 ii L / 50 F1.8 prime / Sigma 10-20 F4-F5.6

    Website www.alanreeve.co.uk

    Please take a look https://www.flickr.com/photos/82149274@N07/sets & https://www.facebook.com/reevephotography

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •