Anyone had any bother with the double cashback offer? I recently bought a lens via. John Lewis (collect from store) but only have the delivery note for confirmation. I think I had to confirm I was the correct recipient by showing a copy of the e-mail order, and my credit card to the staff at the pick up point.
It seems the copy of the delivery note is insufficient for CANON as they have sent me a standard reply insisting on information not included on the delivery note. I'm awaiting a more specific reply from CANON but if anyone has encountered a similar problem and overcome it please let me know how.
It seems the copy of the delivery note is insufficient for CANON as they have sent me a standard reply insisting on information not included on the delivery note. I'm awaiting a more specific reply from CANON but if anyone has encountered a similar problem and overcome it please let me know how.
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