I have received the following query from an EOS magazine subscriber. Can anyone help?
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I have recently purchased a new laptop running Windows 10 and an EOS80D. I was surprised that there was no Solutions disc included with the camera and that I have to dowload the Digital Solutions disc. Anyway I downloaded the disc from the Canon website and tried to install it on my laptop, all went well until it tried to install Image Browser which it failed to do. I was a bit concerned about this as I have a GP-E2 and needed it to install it to use the Map Utility. I contacted Canon support and they informed me that Image Browser is not compatible with Windows 10, they also informed me that they are aware of this and are working on it.
Anyone buying the GP-E2 GPS tracker should be aware of this before spending over £200 on one only to find that they can't install the software if they have a Windows 10 PC. I wonder if there is any other software available that can be used instead of Image Browser.
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I have recently purchased a new laptop running Windows 10 and an EOS80D. I was surprised that there was no Solutions disc included with the camera and that I have to dowload the Digital Solutions disc. Anyway I downloaded the disc from the Canon website and tried to install it on my laptop, all went well until it tried to install Image Browser which it failed to do. I was a bit concerned about this as I have a GP-E2 and needed it to install it to use the Map Utility. I contacted Canon support and they informed me that Image Browser is not compatible with Windows 10, they also informed me that they are aware of this and are working on it.
Anyone buying the GP-E2 GPS tracker should be aware of this before spending over £200 on one only to find that they can't install the software if they have a Windows 10 PC. I wonder if there is any other software available that can be used instead of Image Browser.
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