I guess many of us tend to shop around for major equipment purchases, but for accessories and so on I wonder how many use the Mag. Shop?
I recently needed an accessory for a forthcoming holiday trip in a bit of a rush. Unfortunately although listed in the Shop it was out of stock, but I (thought) had time to wait for re-stocking.
When time was getting very short I made contact with the Shop, and I have to say I received exemplary service from the staff on the phone. They chased the item with Canon for me, and I received daily telephoned updates on (lack of) progress, but at the eleventh hour 'SUCCESS', and the item was delivered to me by post today on the eve of my departure.
I commend the Shop to fellow forumers, and my sincere thanks to the hard working staff.
Quentin
I recently needed an accessory for a forthcoming holiday trip in a bit of a rush. Unfortunately although listed in the Shop it was out of stock, but I (thought) had time to wait for re-stocking.
When time was getting very short I made contact with the Shop, and I have to say I received exemplary service from the staff on the phone. They chased the item with Canon for me, and I received daily telephoned updates on (lack of) progress, but at the eleventh hour 'SUCCESS', and the item was delivered to me by post today on the eve of my departure.
I commend the Shop to fellow forumers, and my sincere thanks to the hard working staff.
Quentin
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