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Thread: 5D IV and Reikan Focal software

  1. #1
    Member* John Liddle's Avatar
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    Default 5D IV and Reikan Focal software

    I can get my laptop to "see" my 5D IV, but the FoCal software (Version 2.6.0W Pro), although it recognises the camera model, gives an error message that it "Cannot acquire the camera" and does not report the serial No etc. as it should. It has no such problem with my 5D III.

    I am using the USB3 cable supplied with the camera.

    Has anyone else had this problem?

    It is possible that I have not set something correctly on the camera, since I am new to it, but that seems a little unlikely.
    Last edited by John Liddle; 21-11-2018 at 15:01.
    John Liddle

    Backwell, North Somerset - "Where the cider apples grow"

  2. #2
    Member* John Liddle's Avatar
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    Default Re: 5D IV and Reikan Focal software

    ******* SOLVED *******

    I tried a different USB3 cable and all now works as it should.

    I shall be returning the one supplied with the camera for an exchange.
    John Liddle

    Backwell, North Somerset - "Where the cider apples grow"

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