I can get my laptop to "see" my 5D IV, but the FoCal software (Version 2.6.0W Pro), although it recognises the camera model, gives an error message that it "Cannot acquire the camera" and does not report the serial No etc. as it should. It has no such problem with my 5D III.
I am using the USB3 cable supplied with the camera.
Has anyone else had this problem?
It is possible that I have not set something correctly on the camera, since I am new to it, but that seems a little unlikely.
I am using the USB3 cable supplied with the camera.
Has anyone else had this problem?
It is possible that I have not set something correctly on the camera, since I am new to it, but that seems a little unlikely.
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