I don't know if this is in the right place but I bought a second hand Giottos MTL3271B tripod and a Giottos MH5001 head on sunday, Went for first outing with it on Monday and one of the leg lever lock mechanisms snapped so I found www.giottos-tripods.co.uk gave them a ring and they are sending me the replacement parts FREE of charge now customer service doesn't get much better than that.
The broken part is shown in the picture.
IMAG0281.jpg
I just thought I would let everyone know that great customer service does exist out there
The broken part is shown in the picture.
IMAG0281.jpg
I just thought I would let everyone know that great customer service does exist out there
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