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    #1

    Software Download

    Having an old version of DPP, that does not allow me to handle raw images from EOSD5 MKII, I tried to download the newest version. It was a disappointment. Canon UK site was terribly unhelpful in a number of ways. Not clear meagges about where you are and what to do. Finally, after I got arround selecting the sofware I wanted to download and while I was expecting the customary dialog box with download progress, etc. I got a request to answer a survey which I accepted, but the dowloading process never began. I tried again but download did not even begin! It was an awkward experience and I am still left with the question: What did go wrong? I must point out that the site was not user-friendly and no effective communication language is used.

    Anyone with a similar experience?
    EOS 5D MK IV, EF 50/f1.4, EF 100/f2.8 Macro, EF20/f2.8, EF24-105/f4L IS, EF 100-400/f4.5-5.6 L IS, TS-E24/f3.5L, EF 75-300/f4-5.6, Canon Extender EF 2X II, Sigma 12-24mm/f4.4-5.6.
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    #2
    Re: Software Download

    I use the Canon US site. You can easily download the full software set as a single (albeit large) download provided you have the cameras serial number. Then proceed as though you were using the original CD.

    The Canon EU (UK) site can be a navigational challenge at times ...

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      #3
      Re: Software Download

      Originally posted by MX5 View Post
      I use the Canon US site. You can easily download the full software set as a single (albeit large) download provided you have the cameras serial number. Then proceed as though you were using the original CD.

      The Canon EU (UK) site can be a navigational challenge at times ...
      Yes right. I own a Canon EOS DSLR. I got it as a gift from my brother. I just visited the site to find out if I could find something useful and I did found the software and there no issue with it.
      Last edited by narvy; 12-10-2013, 05:44.

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        #4
        Re: Software Download

        Originally posted by MX5 View Post
        I use the Canon US site. You can easily download the full software set as a single (albeit large) download provided you have the cameras serial number. Then proceed as though you were using the original CD.
        Totally agree with MX5 here is the Link hope it helps
        Canon EOS R6 Mark II, Canon RF 100-500mm f4.5-7.1L, Canon RF 24-105mm f4L
        Please note: I do not have or use Photoshop

        flickr

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          #5
          Re: Software Download

          I just logged on to the site, selected support, picked downloads and entered the camera type, software version and it all downloaded with no trouble. However, when it was downloaded, I am not sure if it was worth the effort. The text size is so small that I cannot read it even with a magnifying glass on my Sony Vaio 17" laptop. The software possibly works fine on lower resolution laptops. Worst laptop I ever bought, and it was not cheap. The remote software is OK to use.
          Howard Walker

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