Canon DPP print centering problem

[oldcanon]

I've had my R3000 for about a week now and have been getting the expected first class results from it.

I use PSCS5, LR3.4 and the latest version of Canon DPP as my programmes of choice, usually printing from DPP.

This works fine when printing with the gloss / lustre setting, including large panos but when printing with Fine Art papers, via the front feed slot I run into problems (but only with DPP)

What happens is that the print is delivered displaced off-centre by about 3/4inch both vertically and horizontally whereas CS5 and LR3 produce the print centred. The print preview shows it centred in all cases.

Epson help's approach is that it is a software problem for canon to solve (of course )

I wondered if anyone here has seen the same / got any ideas on its resolution - please?

[briansquibb]

Re: Canon DPP print centering problem

I can only think that DPP is storing some margin settings which are not being reset.

[oldcanon]

Re: Canon DPP print centering problem

thanks for responding Brian, I did wonder about that but can't spot anything that changed when changing ink / paper setting in the Epson driver. )

[briansquibb]

Re: Canon DPP print centering problem

Are you using the plugin? I only have an Epson 1400 but I rather suspect the software will be very close

[oldcanon]

Re: Canon DPP print centering problem

Sorted, you made me go back and look again and I'm embarrased to say I've spotted what the problem was and sorted it.
Although I had everything set right (I thought) the paper size in DPP kept resetting itself to A3+ instead of A3 (which was what I wanted).
I don't know why it did it or why it didn't flag up a mismatch in paper size but its sorted anyway - thanks Brian

[briansquibb]

Re: Canon DPP print centering problem