Help

[Daisy M]

As you will have seen from a previous post, I purchased a second hand 70-300 Canon lens from B&H while on holiday in NY. Tried it on the camera in the shop and took a few shots and it seemed ideal. Took it out yesterday for a session and discovered the front focusing section is very stiff and sometimes even gets stuck making some shots slightly out of focus. Is there anything I can apply or do to loosen it off?

[Trev B]

Hi David not familiar with this lens, but is there a ring for tightening and loosening it. I know there is on a lot of lens such as the 100-500.
The other option is to check flight times back to New York

[Daisy M]

Hi David not familiar with this lens, but is there a ring for tightening and loosening it. I know there is on a lot of lens such as the 100-500.
The other option is to check flight times back to New York

Thanks Trev, NY is just going into a heat wave, so will stay here. Will have a closer loo’ tomorrow.

[Daisy M]

Can anybody here offer me any help?

[Trev B]

David I think I misunderstood your problem. I was referring to the Zoom which you can tighten and loosen. The focus problem you have must be internal I think, sorry can’t be more helpful, hope someone on here will be.

[ST-EOS]

Morning David, my thoughts on the problem, if the lens is faulty (it seems to be from your description) my first suggestion is to contact B&H to discuss how their warranty works, it seems that they do provide a warranty with secondhand equipment.

From their website they do offer a warranty "Each item in our used inventory also carries a 90-day parts and labor warranty."

Suggest to B&H that you get a repair estimate from a Canon authorised repairer. There's one in Glasgow https://www.ajjohnstone.net/ once you have the cost of the repair advise B&H.

I would hold fire on any DIY repairs as they may invalidate your warranty with B&H, IHTH